As a leading international money transfer provider, there are a number of different benefits to using RemPesa over standard bank transfers. When you use our platform, you will be able to achieve a better exchange rate and you will avoid having to pay expensive transfer fees. We offer highly competitive exchange rates and fast, free transfers which means you can save a considerable amount on your international money transfers when you use our platform.
Getting started with RemPesa is easy and you can open an account with us in a fast and easy process which takes just a few minutes. Simply fill in the form online providing the information requested as well as creating a personal username and password that will be used each time you wish to gain access to your account. We may ask additional information in order to perform identity verification and security checks.
Security is very important to us, we take all reasonable measures to ensure the safety of our client’s money at all times. We have a number of physical and electronic security measures in place to ensure the protection of your funds, and we also carry out regular identity checks on all of our clients. We also offer advice to all of our clients on protecting themselves against online fraud, and we recommend that all of our clients read our Fraud Prevention measures before using our services or sending any money via an online transfer.
At RemPesa we work as hard as we can to get your money to its destination as quickly as possible. As an international platform we offer a 24/7 service, and we will process all of your transfers as soon as we have received them. The amount of time that it will take for your transfer to arrive at its final destination will depend on a number of factors, including the destination and receiving bank. We always aim to have the money sent on the same day, but this may be longer depending on some locations.
At RemPesa we pride ourselves in offering great exchange rates for all of our customers. When you work with us then you can always be confident that you are getting the most out of your money. Exchange rates fluctuate throughout the day, so the exact exchange rate for your transfer will be set at the moment you agree to the transfer.
When you use RemPesa you can send money to a number of international locations. As one of the leading international transfer platforms in the industry we will be able to send your money to a number of different global locations. If you have any questions then ask our customer service team who will be happy to help.
You may cancel a transfer once it has been processed but only if it has not yet been accepted by the recipient. As this is often a short time frame, we ask all of our clients to double check the amount that they are sending before they make the transfer. You should only ever send money to people that you know and trust, and in these cases you will be able to make arrangements with the recipient in the event that you need to cancel or modify a transfer.
We are a leading international platform and as such we offer reliable customer service to all of our clients across the globe, meaning you can always speak to a member of the team regardless of what time zone you are in. If you need to speak to a member of the customer service team then please get in touch with customer services using the Contact Us page and filling in the form provided.